How do I place an order?

To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to provide shipping information and payment details. Once your order is confirmed, you will receive an email confirmation.

What is your return policy?

Our return policy allows you to return items within a specified period after receiving your order. Please refer to our Returns and Exchanges page for detailed information on the return process and eligibility.

What payment methods do you accept?

We accept credit/debit card payment for now. All transactions are encrypted and secure.

How do I contact customer support?

You can reach our customer support team through the "Contact Us" page on our website or by sending an email to support@texzera.com. We strive to respond to all inquiries within 24 hours.

Is it safe to shop on your website?

Yes, shopping on our website is completely safe. We use industry-standard security measures to protect your personal information and ensure a secure shopping experience.

Are there any discounts or promotions available?

We regularly offer promotions and discounts. Stay updated by subscribing to our newsletter or checking our website for the latest deals and offers.

Can I modify or cancel my order after placing it?

Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your order before confirming the purchase.

What should I do if I receive a defective or incorrect item?

Contact our customer support immediately with your order number and details of the issue. We will guide you through the return or exchange process and ensure a swift resolution.

How can I track my order?

After your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or the courier's tracking portal.

Do you have a loyalty program?

Yes, we have a loyalty program that rewards customers for repeat purchases. Check our Loyalty Program page for more information on earning and redeeming rewards.

Do you offer international shipping?

No, we do not offer international shipping. Please check our shipping policy for more details.

How can I unsubscribe from your newsletter?

You can easily unsubscribe from our newsletter by clicking the "Unsubscribe" link at the bottom of any newsletter email you receive from us.